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Frequently Asked Question

Why do we need upgrade to FTM 2019 ?
If you haven’t use the feature to connect Family Tree Maker to Ancestry.com through FTM 2017, then you have to upgrade it to Family Tree Maker 2019 as Mackiev has already stop the sync of FTM 2014 and the older version.

Does the new FTM 2019 software supports older version back up file?                                        Yes however it also depends on what particular FTM version you have. New FTM versions support older versions backup files. You can simply restore them choosing Restore from the File menu. However you should definitely try for some careful syncing, compact first and make a full backup (File>Backup). Then if you get a sync failure, just restore your backup and don’t sync again until the weather’s back to green.

Does FTM 2019 support GEDCOM files?
Yes Family Tree Maker 2019 supports GEDCOM files. FTM database can be converted into a GEDCOM file by using the FTM program to export in GEDCOM format. You can also restore the backup file and export a GEDCOM file yourself and also you could follow the process of exporting a GEDCOM remotely.

 Does a Family Tree Maker 2019 upgrade necessary?                                                              If you haven’t use the feature to connect Family Tree Maker to Ancestry family tree maker through FTM 2017, then you have to upgrade it to Family Tree Maker 2019 as Mackiev has already stopped the sync of FTM 2014 and the older version.

Is there any free trial available before buying the Family Tree Maker 2019 Software?            Yes, The download of 30-day free trial is available for the software before purchasing it, you may create a new project and import your data into it.

What is the cost of the Family tree maker 2019?                                                                             The actual cost depends upon the additional services which a user purchases or opts along with the  FTM 2019 Software program

Are there discounts available for existing customers of the family tree maker?                        Yes, discounts are available for the existing users of family tree maker. The user must be registered with Ancestry.com to avail the offer.

Is the Version of Family tree Maker 2019 available in any other languages?                  Apparently, the edition of FTM 2019 is not available in other languages. However, the team is currently reviewing the possibility of producing the software in localised edit.

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