Family Tree Maker Support – +1 860 864-0115

Family tree maker support provides premium support for family tree maker software users. We are one call away 24×7 with an online remote phone or chat support.

We have launched a new feature for the Family Tree maker 2019 customers. Customers can now easily contact our team over call on our toll-free number 24*7 for any software related query. A Family Tree Maker user can call for any software related assistance and information. Get relieved by having words with our genealogy experts by calling on toll-free number +1 860 864-0115, all your questions will be answered and problems resolved.

Why you need FTM Support?

If you are facing problems regarding family tree maker software and need a technician for fixing, Call family tree maker help number – +1 860 864-0115

Why do I need to call the Family Tree Maker Support help number team?

In some cases, Family Tree Maker users are not able to resolve their problems all by themselves, they have the option to get free Family tree maker to chat support from MacKiev. If the user feels confused about the instructions and is not able to fix their problem. Just dial toll-free number +1 860 864-0115 to have words with our Family Tree Maker technician.

How to get Family Tree Maker Support?

Mackiev provides Family Tree Maker support for free. Mackiev provides support in chat. You can contact Mackiev through chat. If you want to support via call then you can contact us. We are an organization which provides support for family tree maker.

 Here is our Family Tree Maker Support Help Number: – +1 860 864-0115.

You can also contact us through the family tree maker chat. We are online 24/7 at your service.


What is Family Tree Maker Support Help Number: – +1 860 864-0115

FTM support is a service provided by A user can call on our toll-free number for family tree maker support. We are available 24×7 for technical support. You can call us for FTM software related problems. We have a team of experienced genealogy experts, so if you have any problem, call on  FTM support help number.

Why Contact the  FTM Support Team?

In case, if you are unable to resolve technical problems related to family tree maker, a technician is needed to solve the issue. You can contact our FTM help number. You can also contact FTM support through chat.

If you are not able to fix the technical problems. This is the point where you need family tree maker software expert on call so that the issue can be resolved.

Note: – We only provide family tree maker to help for family tree maker software users. For any kind of technical problem, you can contact us on our FTM support help number: – +1 860 864-0115.

We are a third-party service provider for FTM, we are not MacKiev.

+1 860 864-0115 is our family tree maker number.

What is Family Tree Maker Chat?

If you are FTM user and looking for family tree maker chat support, then you can contact MacKiev which provides chat support. You can also contact us for chat support.

How to Contact FTM Chat Support?

Are you looking for FTM chat support? If so, then all you need to do is to contact us through chat support. You will see the message box on the bottom of the right-hand side on the website. Simply click on it.

Here you will see the options where you have to fill the details, your name, phone number; email address and simply type your question over there.

Now, you have to simply click on the start chat option.

We will receive your inquiry and the agent available will contact you via chat or call number as per your convenience.

How am I going to get help?

We have team 24*7 online. Just call on +1 860 864-0115. Our support team will assist and guide the user on call, using secure as well as easy remote tool software. Just call for easy, informative and quick instructions from our team of an expert technician.

How can I trust someone on my computer?

Remote Software (Log Me in Rescue), we use is a secure tool to access the computer which requires the user permission to work on. We are not authorized to touch any personal files, folder.

What is Family tree maker customer service?

Family Tree Maker Customer Service is provided by In this service, you can get the help online, through remote support. Call on our family tree help number: – +1 860 864-0115.

We provide support for all versions of FTM. For eg: – FTM 2014, FTM 2017, FTM 2019 etc.

What is Family Tree Maker Help?

If you want to get family tree maker help then you can contact us on our Famly Tree Maker Support toll-free number: – +1 860 864-0115.

We, at, provides family tree maker help to family tree maker software users.

Disclaimer: is an online technical service provider for Family tree maker support. We don’t have a relationship of any kind with Mackiev or other brands. Any use of brand names, third party trademarks, services or product is for reference purpose. We disclaim any endorsement, affiliation or sponsorship of any third party. You can also ask our Family tree maker support customer service to provide contact information of any brand of you want to contact them.

Privacy Policy 

At we understand privacy policy online. We keep users information secure.

We do not collect any information from the site visitors without their permission. Personally, identifiable information is not collected without user concern.

What Personal Information is collected?

Basic user information from the visitors.

We collect name, address, phone no from the authorized visitors.

How we use Personal Information?

We use personal information to make our service and offerings more optimized. We may also contact authorized customers to provide the requested information.

Refund Policy

We at, accept refund at certain conditions.

You need to place a refund request for any service or subscription within the 30 days of purchase. The refund request will be processed within 8 days from the date of request.

Charges Applicable for Refund Request

If the refund request is made within 24 hours, no cancellation charge will be applied.

If the licensed version of the Family tree maker software is installed on the device (desktop/laptop) there will be no refund as the installed software cannot be sold again.

If the refund request is made with the 15 days of purchasing of service or subscription, a cancellation charge of 50% is applied.

If the refund request is made before 30 days of purchase then the cancellation charge will be 70% and rest 30% will be refunded back to the user.

Refund request after 30 days, no refund will be provided.

How to Request a Refund?

You can request a refund over our toll-free number: – +1 860 864-0115. We don’t process refund request over chat.

We don’t refund under the following conditions.

Download and unzipping issues

Product not as described

If you face any issue, contact us on +1 860 864-0115.

Terms & Conditions

We don’t have any relation with any company and brand. (We don’t have any relation with MacKiev, ancestry or any other genealogy software) We provide online remote support service for Family tree maker software.

Our terms & conditions

Our terms & conditions are set for all family tree maker users without any restrictions from


Should not breach the law in any condition

No fraud service is used in any condition

Should not send personal information or unauthorized letters

Should not send inappropriate or harmful data

Do not copy Website data and content

Do not access company details without prior permission

Serious action will be taken in the case of any terms & conditions compromised or infringed. With zero-tolerance policy, if someone harms or damage the reputation of the company and may lead to quick termination of services.

The use of Properties and proprietary rights for

The contained layouts, design, contact and data on the website is company property and should not be copied.

Our website is copyrighted and you cannot use our trademark.

You can use properties for non-commercial or personal use.

You may interact with us through ratings, reviews, forums, comment, question & answer and email communication. The information submitted by you should not contain any other website links, false information, harmful computer codes, illegal, hateful, harmful, racist, harassing or threatening. Any such incident will lead to discontinuous of service. Again we confirm that the information we collect from you will not pass to any third party.

Frequently Asked Question

How to make a family tree?
Gather information about your family. Write down what you know, ask family members to fill in the gaps, and find pictures and documents.

Is Family Tree Maker still supported?

Yes,Family tree maker maker is still supported by Mackeiv. In 2016 Mackiev launch the purchase of Family Tree Maker software and continued to support Family Tree Maker for a year, working closely with MacKiev to make sure you’d have the facility to upload, download, and sync Family Tree Maker to Ancestry.

What is the newest version of Family Tree Maker?

Family Tree Maker 2019 (FTM) was released on 29 Sep 2019, as a 30th anniversary edition. Family tree maker 2019 is a premium version of old family tree maker. The software has seen many changes and improvements since its inception.The new family tree maker 2019 contains many new advance feature. The pre-order sale email from the current developer, Software MacKiev, touted 10 main reasons to upgrade to version 2019. in this new family tree maker 2019 you can arrange for your tree to be passed on to a relative of your choice along with your Family Tree Maker license to ensure your legacy lives on. That’s just a small part of the Family Tree Maker.

Hints in the IndexS

Upgrading to family tree maker 2019 users gets hints linked to more than SIX BILLION online FamilySearch historical records. This a unique new source of records for Family Tree Maker users for free.

Profile Picture Perfection

Now you can clean up the look of your tree with the new profile picture-cropping tool. It is a smart technology that detects the person’s face and zooms in just the right amount, and then crops a perfect square so that it fits perfectly on each leaf of your tree. And the best part is that the original photo will be untouched.

Turn Back Time

This Is one of the most worthy upgrades in the new family tree maker 2019. FTM2019 keeps track of every one of your last thousand changes. You made a mistake three days ago but your last full backup is three weeks old? Simply roll back to just before the mistake was made with a single click. Then use the comprehensive Changes Log to restore the moves you meant to make.

TreeVault® Cloud Services

With TreeVault, all your family tree maker information is saved in cloud services. Know what the weather was like the day your grandfather was born. Sleep better knowing that an up to date copy of your tree is securely tucked away in the cloud, that someday will be passed on to the next generation for you. New services will be added over time.

How much is Family Tree Maker 2019?

The price of new family tree maker 2019 is $59.95 excluding treevault cloud service. if the user want Truevault cloud service they have to pay additional $20 for one year. Which make the total amount of family tree maker 2019 with one year Tree Vault cloud service is $79.95.

Does Family Tree Maker work with Windows 10?

Yes, the new family tree maker 2019 works with Windows 10.

The requirement of family tree maker 2019 for windows is:-

Windows 7 or later, including Windows 10, 900 MB hard disk space, 2 GB of RAM (4 GB recommended), 1024 x 768 screen resolution.

How to make a family tree database?

Collect all the information about your family. And write it down what you know, ask your family members to fill in the gaps, and find all the pictures and documents and find template for book online and put all the information accordingly, and that’s your database.

Is family tree maker part of

Ftm 2019 is no longer part of ancestry but they still let both program and software sync together.

How to transfer family tree maker files?

To transfer your family trees you will have make a backup and then you will have to transfer that backup to the new computer.

Can I install family tree maker on two computers?

You will not be able to install one program to 2nd pc until you have family pack license.

How much does family tree maker cost?

Family tree maker 2019 cost depends on the country and offers.

How to backup family tree maker files?

In the software once you click on the option files on left top corner there will drop down menu you will have to click on backup.

Where can I buy family tree maker 2019?

You can purchase family tree maker 2019 from official websites .